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ABOUT SCS

“First responders know exactly how their communications are supposed to work. Fire Departments need a communications system that's reliable in the dense downtown area, in high-rise buildings with a lot of concrete and steel and that operates well in the rural areas with varying terrains. The Police Department needs a system that functions reliably from portable radios in moving vehicles. A first responder system must accommodate both extremes.

Radio is a lifeline, and for people who put their lives on the line every day, reliable communication is vital everywhere, every time.”

International Association of Fire Chiefs

Strategic Communications Solutions, LLC (SCS) is the Land Mobile Radio (LMR) Division of Mount Olympus Pro Audio, LLC (MOPA, LLC).  Our background and experience in Public Safety Communications, Low Voltage, and LMR Field has enabled in meeting and exceeding small to large project requirements. Our ability to effectively fulfill the scope of work, allow us to provide a detailed overview of our methodologies and strengths:

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  • Expertise and Specialization: We possess a highly skilled team with diverse expertise in handling similar projects, ensuring that each facet of the scope of work is comprehensively addressed. Our specialized knowledge equips us to navigate complexities and deliver tailored solutions that align with the unique demands of the project.

 

  • Resource Allocation and Management: We prioritize the efficient allocation of resources, including manpower, technology, and materials, to ensure seamless execution within the specified timelines. Our meticulous approach to resource management guarantees optimal utilization, cost-effectiveness, and adherence to the highest quality standards.

 

  • Project Management Framework: Our established project management framework is founded on industry best practices and is tailored to accommodate the intricacies of the project at hand. This framework encompasses comprehensive planning, regular performance assessments, risk management strategies, and transparent communication channels, enabling us to proactively address any challenges and maintain project momentum.

 

  • Quality Assurance and Compliance: We uphold a stringent quality assurance protocol that adheres to industry regulations, standards, and compliance requirements. Our commitment to quality extends throughout each phase of the project, from initial planning to final delivery, ensuring that all deliverables meet or exceed the predetermined benchmarks.

 

  • Flexibility and Adaptability: Recognizing the dynamic nature of project requirements, we foster a culture of adaptability and flexibility, enabling us to swiftly respond to evolving needs without compromising on the project's overarching objectives. Our ability to accommodate changes while maintaining a focus on delivering results is a testament to our commitment to client satisfaction.

 

  • Technical Support: Our company has staff available 24/7 365-day support to Fire Departments, Police Departments, and PSAP’s. We have technicians certified to install and maintain systems for Zetron, Codan, Kenwood, EF Johnson, Atlas, Motorola, BK Technologies, and L3Harris Products.  We are Utah’s only authorized repair shop for BK Radios. We also service Kenwood, EF Johnson, Codan, ICOM, and Motorola.  

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We remain fully dedicated to ensuring the successful completion of the project and are poised to address any additional queries or concerns you may have regarding our capabilities. It would be our privilege to further discuss how we can align our strengths with the specific requirements outlined in the contract.

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SCS has been servicing and installing LMR Equipment in Mobile and Fixed Site Locations for 25-plus years.  We install, maintain and service conventional, trunked, and backhaul radios systems throughout Utah and surrounding states.

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  • Certifications: COM-T, COM-L, ETA International General Communications Technician – Level 1, ETA International Journeyman Electronics Technician General Comm Tech – Lvl 2, BICSI Installer I,  ComTrain USA Authorized Climber/Rescuer, ComTrain USA Competent Climber, Atlas Infrastructure, Basic Atlas Maintenance. Technicians certified to install and maintain systems for Zetron, Codan, Kenwood, EF Johnson, Atlas, Motorola, BK Technologies, and L3Harris Products.  *We are Utah’s only authorized repair shop for BK Radios. We also service Kenwood, EF Johnson, Codan, ICOM, and Motorola.  

Value Added and Professional Services

  • Expertise: Our team comprises highly skilled professionals with first-hand knowledge in public safety communications and in handling land mobile radio systems. Our proficiency enables us to offer tailored solutions that precisely meet the unique requirements of our clients.

 

  • Cutting-Edge Technology: We consistently invest in the latest technology and tools, ensuring that our technicians have access to current test equipment and systems. By leveraging the advanced solutions, we guarantee optimal performance and reliability in all our service offerings.

 

  • Client-Centric Approach: We prioritize understanding the specific needs and challenges faced by each of our clients. By adopting a client-centric approach, we are able to develop customized strategies that address their individual concerns, resulting in highly satisfactory outcomes.

 

  • Comprehensive Service Portfolio: Our diverse range of services is designed to cover every aspect of land mobile radio and communication systems. From planning, installation, maintenance, repair and optimization, our comprehensive portfolio ensures that our clients can rely on us as a one-stop solution provider for all their communication requirements.

 

  • Quality Assurance and Compliance: We adhere to industry standards and regulations, ensuring that our services consistently meet the highest quality benchmarks. Our commitment to compliance underscores our dedication to delivering solutions that are not only effective but also fully compliant with all relevant regulations.

 

  • Prompt and Efficient Support: We understand the Mission Critical nature of communication systems, and therefore, we provide prompt and efficient support services. Our response team is available around the clock as part of a service contract to address any issues or concerns that may arise, ensuring uninterrupted and reliable communication for our clients.

 

  • Authorized P25 Dealer: for BK Technologies

 

  • Services (not all inclusive):

    • Repairs: LMR repairs at shop and on-site, including assisting customer with warranty repairs and repairs from manufacturer.

    • Service Contracts: We provide a variety of custom service contracts to fit individual customer’s needs.

    • Spare Equipment: Equipment can be available during a repair or extended down time to customers with this written into their Service Contract.

    • Training: Customers that purchase equipment/product from SCS are eligible to receive some training at no additional cost.  Training available to all customers, cost TBD on a case-by-case basis.

    • Programming: LMR equipment programming available (inquire for specifics).  Most programming available at no charge to customer after purchase of said equipment from SCS.

      1. 800 MHz Radio Programming: 800 MHz Trunked Radios that operate on the statewide UCA system is only performed by UCA staff.

    • Installations: Provide standard and custom installation of LMR Equipment.

    • Preventative Maintenance: Contract or individual pricing available.

  • Background Check: All Technicians have a current Utah Bureau of Criminal Identification (BCI) Background check on file.

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It is through these key pillars that we have established ourselves as a leader in providing value-added professional services for land mobile radio equipment. We remain committed to upholding these principles and further enhancing our capabilities to continually surpass the expectations of our clients.

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Should you require any further information or wish to discuss our services in more detail, please contact us.

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